Refund Policy

The Best Premium HD IPTV Service Provider 201830 day money back guarantee. If you are not 100% satisfied with your purchase Texas Premium IPTV offers a a 30 Day Money Back Guarantee on all New Customer Orders and Purchases.

To cancel and request a refund for the Texas Premium IPTV Monthly Subscriptions simply send an email to [email protected] or call 1-877-242-7005.

Refunds for Texas Premium IPTV Subscriptions will be processed within 24 hours and a confirmation email will be sent to the email address we have on file.

Please note that our 30 day money back guarantee only applies to new customer orders and purchases.

To complete your return of a Texas Premium IPTV Set Top Box, simply mail back the SET top box along with customer name and billing address to 2130 Harvey Mitchell PKWY S College Stattion, TX 77842.

Refunds (if applicable)

Once your Set Top Box return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 day.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 2130 Harvey Mitchell PKWY S College Stattion, TX 77842.

Shipping

Our products are shipped within 24 Hours using the following carriers: USPS .

To return your product, you should mail your product to:2130 Harvey Mitchell PKWY S College Stattion, TX 77842. You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.